The Hotline Directory library is a collaboration by many volunteers over an extended period. Our work will never be complete. However, over time, we expect our library to improve, grow and to become a "go to" resource for people wanting to research the many topics for which hotlines and helplines provide services.

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Besides articles, essays, papers, links to nonprofit and governmental resources, the #4Help library has and continues to collect downloadable brochures, one pager, booklet, and books which we hope people in need will find easy to access. These materials are also available for existing and new hotline and helpline services, employers, family members, friends, and anyone who has an interest in the topics for which we provide information.

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Our library is also a source for collected data and analyses. Research covers as many aspects of hotline and helpline efficacy as we can find and generate using our own collected data. When we have collected enough data about existing hotlines and helplines, including user feedback, we will have a unique set of data.

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Below are existing library research areas and some future projects that we have planned.